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MCSE: Windows 2000  Exams in a Nutshell
MCSE: Windows 2000 Exams in a Nutshell

By Michael Moncur, Paul Murphy
Price: $29.95 USD
£20.95 GBP

Cover | Table of Contents | Colophon


Table of Contents

Chapter 1: About the MCSE Exams
Microsoft's MCSE (Microsoft Certified Systems Engineer) program is one of the oldest and most respected computer certifications. The newest program, MCSE Windows 2000, is expected to be equally popular.
You must pass seven exams to attain the MCSE 2000 certification: five required exams and two electives. This volume covers the available choices for required exams and can also be used to satisfy the elective requirements.
This section describes the details of the MCSE certification, summarizes the exams covered in this book, and provides information about the examination process.
The MCSE certification -- the subject of this book -- is currently the most sought-after credential for network administrators. The Windows 2000 MCSE certification requires passing seven exams: five core requirement exams and two electives.
The required core MCSE 2000 exams include the following:
  • Exam 70-210, Installing, Configuring, and Administering Microsoft Windows 2000 Professional
  • Exam 70-215, Installing, Configuring, and Administering Microsoft Windows 2000 Server
  • Exam 70-217, Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
  • Exam 70-216, Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
This book covers all of these exams. The exams are described in more detail later in this chapter and in their corresponding chapters (Part I - Part IV, respectively).
Along with the required core exams listed above, you must choose one additional core exam from the following list:
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The MCSE 2000 Program
The MCSE certification -- the subject of this book -- is currently the most sought-after credential for network administrators. The Windows 2000 MCSE certification requires passing seven exams: five core requirement exams and two electives.
The required core MCSE 2000 exams include the following:
  • Exam 70-210, Installing, Configuring, and Administering Microsoft Windows 2000 Professional
  • Exam 70-215, Installing, Configuring, and Administering Microsoft Windows 2000 Server
  • Exam 70-217, Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
  • Exam 70-216, Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
This book covers all of these exams. The exams are described in more detail later in this chapter and in their corresponding chapters (Part I - Part IV, respectively).
Along with the required core exams listed above, you must choose one additional core exam from the following list:
  • Exam 70-219, Designing a Microsoft Windows 2000 Directory Services Infrastructure
  • Exam 70-221, Designing a Microsoft Windows 2000 Network Infrastructure
  • Exam 70-220, Designing Security for a Microsoft Windows 2000 Network
These exams are covered in Part V, Part VI, and Part VII of this book, respectively. After you have taken one of these exams to fulfill the fifth core exam requirement, you can use the remaining two as elective exams if desired.
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MCSE 2000 Core Exams
The MCSE 2000 program requires four core exams plus a fifth exam that can be chosen from the three optional core Designing exams. This book covers all seven of the Designing exams; the Designing exams you do not use as a core exam can be used as electives. The seven Designing exams covered in this book are described in the sections below.
Windows 2000 Professional is Microsoft's entry-level version of Windows 2000 and the successor to Windows NT Workstation 4.0. Windows 2000 Professional is designed to work as a standalone workstation or as a network client. It is the same core operating system as Windows 2000 Server, but has a more restrictive license and does not include some of the more advanced features.
MCSE Exam 70-210, Installing, Configuring, and Administering Microsoft Windows 2000 Professional, covers basic aspects of Windows 2000 in general and Windows 2000 Professional in particular. Its emphasis is on the use of Windows 2000 Professional as a network client. This exam is covered in Part I of this book.
Microsoft Windows 2000 Server is one of four Windows 2000 operating systems: Windows 2000 Professional, Windows 2000 Server, and two upscale server versions, Windows 2000 Advanced Server and Datacenter Server.
Microsoft's Exam 70-215, Installing, Configuring, and Administering Microsoft Windows 2000 Server, will measure your ability to administer Windows 2000 Server primarily as a member server in an Active Directory environment. You will also need to be familiar with using Windows 2000 Server as a file, application, print, and web server.
Windows 2000 simplifies the management of network resources across multiple domains with the introduction of Active Directory. Active Directory creates a hierarchical structure for every resource in the enterprise. Administration of user accounts, files, and printers from all your domains can be easily managed from a single, all-encompassing directory of network resources.
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The Examination Process
All of the MCSE exams are similar in format, and a certain amount of preparation will help you pass any of them. The following sections look at ways to prepare for the exams and the actual process of taking the exams.
Because the Windows 2000 MCSE program is new, a few notes about the previous Windows NT 4.0 exams are in order. The previous program required a total of six exams, consisting of four core exams and two electives. Although the first two exams, Windows NT Workstation and Windows NT Server, are roughly equivalent to the Windows 2000 Professional and Windows 2000 Server exams, the rest of the exams have changed significantly.
Microsoft has retired all of the NT 4.0 exams effective December 31, 2000. If you are already certified as an MCSE under the NT 4.0 track, you have until December 31, 2001, to upgrade to the Windows 2000 track or lose your certification.
To make upgrading your certification easier, Microsoft has released Exam 70-240, Microsoft Windows 2000 Accelerated Exam for MCPs Certified on Microsoft Windows NT 4.0. This single exam is equivalent to the four required Windows 2000 core exams.
This accelerated exam is only available to candidates who've passed the three core Windows NT exams (Windows NT Workstation, Windows NT Server, and Windows NT Server in the Enterprise). It's available only through December 31, 2001.
The exams currently cost $100 apiece to take, and the cost applies whether you pass or fail. Thus, it's a good idea to prepare as thoroughly as possible before attempting to take an exam. It's best to concentrate on a single exam at a time.
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Continuing Education
To maintain your MCSE certification, you must continue to meet the MCSE requirements as Microsoft updates them. Existing exams are often retired or replaced with new versions, and exams for new products are added.
Microsoft usually retires (discontinues) an exam when the product it refers to becomes obsolete or is replaced by a new version. For example, the Windows NT 3.51 exams were retired in June 2000. The NT 4.0 exams were retired on December 31, 2000.
When one of the exams you took for the MCSE is retired, you are given time (usually six months to a year) to take a new exam to keep your certification. This can be the exam for a new version of the same product or another exam in the same category (i.e., elective exam). For the NT 4.0 exams, you have until December 31, 2001, to upgrade to the Windows 2000 certification, and you can take the accelerated exam to replace the four required core Windows 2000 exams.
When you need to take the new version of an exam to replace a retired exam, Microsoft usually offers a 50% discount if you take the new exam within 6 months.
Microsoft periodically releases new exams. These may cover new products or new versions of old products. Microsoft may require that new exams be taken for MCSEs to retain their certification status.
If you take a new version of an exam you passed the previous version of within 3 months after the new version is released, you are given a 50% discount on the price.
When a new exam is first developed, it is offered as a beta exam. These exams are available for 50% of the normal price. They include a large list of questions; after the beta period, some of these questions will be compiled into the real exam. Beta exams do not usually use adaptive testing.
You receive credit for passing a beta exam, but you don't receive the results immediately; they are sent to you by mail after the beta period ends. Microsoft uses the results to develop the scoring to be used in the final version of the exam.
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Chapter 2: Exam Overview
Windows 2000 Professional is Microsoft's entry-level version of Windows 2000 and the successor to Windows NT Workstation 4.0. Windows 2000 Professional is designed to work as a standalone workstation or as a network client. It is the same core operating system as Windows 2000 Server, but has a more restrictive license and does not include some of the more advanced features.
MCSE Exam 70-210, Installing, Configuring, and Administering Microsoft Windows 2000 Professional, covers basic aspects of Windows 2000 in general and Windows 2000 Professional in particular. Its emphasis is on the use of Windows 2000 Professional as a network client.
This is the first required MCSE exam for the Windows 2000 track and should be the first exam you take. In particular, the Windows 2000 Server exam, covered in Part II of this book, builds on the foundation of the Windows 2000 Professional curriculum.
There is some overlap in Microsoft's objectives between the Windows 2000 Professional and Windows 2000 Server exams; therefore, we recommend that you make at least a cursory study of Part II, before taking the Professional MCSE exam.
To prepare for this chapter and the Windows 2000 Professional exam, you should have a basic familiarity with computers and with PC-compatibles in particular and have experience managing Windows 2000 Server in a small network.
Need to Know
Reference
Basic computer and network terminology
Section 3.1.1
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Areas of Study
Need to Know
Reference
Basic computer and network terminology
Section 3.1.1
History of Windows 2000 and other operating systems
Section 3.1.2
Differences between client/server and peer-to-peer networks
Section 3.1.3
Steps in the Windows 2000 boot process
Section 3.1.4
Need to Apply
Reference
Modify BOOT.INI options
Section 3.1.4.1
Log on to Windows 2000 and perform basic functions
Section 3.1.5
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Chapter 3: Study Guide
This chapter includes the following sections, which address various topics covered on the Windows 2000 Professional MCSE exam:
Windows 2000 Basics
Describes Windows 2000 and compares it with other Microsoft operating systems. Windows 2000's architecture and boot process are described in detail. This section also covers the basics of using Windows 2000 and the basics of networking.
Installing Windows 2000 Professional
Discusses the planning necessary before installing Windows 2000 Professional, installation methods, and the installation process. This section also describes methods of automating the installation.
Configuring Windows 2000 Professional
Introduces essential Windows 2000 management tools, such as Microsoft Management Console and the Control Panel. This section also describes configuration tasks for hardware devices, power management, and mobile systems.
Managing Disk Storage
Discusses the possible disk configurations, how to implement and manage them, and disk management tools. Disk compression, disk quotas, encryption, and backup methods are also covered.
Managing Network Components
Discusses the network protocols, services, and other components used with Windows 2000, including methods of remote access and the basics of the Active Directory.
Administration and Security
Describes how to manage users, groups, policies, and other aspects of Windows 2000 access control and security. This section also discusses file sharing, printer management, and network auditing.
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Windows 2000 Basics
For years, Windows NT (New Technology) was Microsoft's premier operating system for businesses and networks. Windows 2000, released in early 2000, is the latest version of this operating system, replacing Windows NT 4.0.
This section compares Windows 2000 with other Microsoft operating systems and provides basic information about Windows 2000 architecture, networking, and operating system features.
The following terms relating to operating systems will be useful in understanding the remainder of this section:
Cooperative multitasking
A system for allowing multiple applications to execute at the same time in an operating system. Applications must cooperate, periodically giving up control of the processor for use by other applications.
Memory protection
A feature that prevents applications from accessing memory belonging to other applications or the operating system itself. Windows NT and Windows 2000 provide a greater degree of memory protection than previous versions.
Multiprocessing
The ability of an operating system to use multiple processors (CPUs) in a computer at the same time. Windows NT and Windows 2000 are the only Windows versions that support multiprocessing.
Multithreading
The ability of an operating system to allow multiple functions ( threads) within an application to execute at the same time. In a multiprocessor system, these may be executed on different processors.
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Installing Windows 2000 Professional
Windows 2000's installation process is largely automated and relatively simple and includes a number of improvements over previous versions of Windows NT. This section examines the Windows 2000 installation process, from simple installations to large-scale automated installations.
Before installing Windows 2000 Professional on a computer, you should determine the computer's compatibility with Windows 2000. You should also have an idea of the type of network and filesystems that will be used and the method of installation. These considerations are discussed in the sections that follow.

Section 3.2.1.1: Hardware requirements

Before installing Windows 2000 Professional, be sure the computer meets the minimum hardware requirements. You should also consider the requirements of your users and network in selecting a machine. The minimum and recommended hardware for Windows 2000 Professional on Intel-based computers are described in Table 3-3.
Table 3-3: Windows 2000 Professional Requirements
Item
Minimum
Recommended
CPU
Pentium 133 MHz
Pentium 200 MHz or faster
RAM
32 MB
64 MB or more
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Configuring Windows 2000 Professional
Windows 2000 Professional includes a number of utilities that allow you to configure the operating system's features. Microsoft Management Console (MMC) and Task Scheduler are unique to Windows 2000; the other utilities are similar to those found in Windows NT 4.0. The following sections describe Windows 2000 Professional's key configuration utilities.
Microsoft Management Console (MMC) is a generic utility for managing various aspects of Windows 2000. This extensible console can be used for tasks ranging from monitoring system performance to formatting disks. A typical MMC window is shown in Figure 3-2.
Figure 3-2: Microsoft Management Console (MMC)
You can access MMC by running MMC.EXE, by double-clicking the Administrative Tools control panel applet, or by running a shortcut to an MMC console. Many of the administrative tools included with Windows 2000 Professional are actually MMC snap-ins. MMC uses the following components:
Consoles
A console is a configuration file that specifies the snap-ins that will be accessible to MMC. Different consoles can be loaded for different administrative tasks or configured for use by different administrators.
Snap-ins
A snap-in provides a management interface for a particular feature in MMC. For example, Services, Shared Folders, and Local Users and Groups are available snap-ins.
Extensions
Extensions are snap-ins that can add functionality to existing snap-ins. For example, the Shared Folders snap-in has an optional extension called Send Console Message.
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Managing Disk Storage
Along with the standard partitioning scheme supported by DOS, Windows 3.x, Windows 95/98/Me, and Windows NT, Windows 2000 supports a new dynamic disk system that provides greater versatility in disk management. The following sections describe the basic and dynamic disk systems and explain basic disk administration tasks.
Windows 2000 refers to disks using the partitioning schemes used in previous operating systems as basic disks. In this scheme, disks are divided into one or more partitions, each of which can contain volumes (units of storage accessible with a drive letter). The two basic partition types, primary and extended, are described in the sections that follow.

Section 3.4.1.1: Primary partitions

A primary partition is a bootable partition on a disk. Each disk can contain only one active primary partition, although partitions can be marked inactive. A primary partition contains a single volume, which can be formatted with the NTFS, FAT, or FAT32 filesystems.

Section 3.4.1.2: Extended partitions and logical drives

An extended partition can only be created after the primary partition and typically uses the disk space unallocated to the primary partition. An extended partition is divided into one or more logical drives , each of which can be formatted as a volume.
Logical drives are not bootable. The Windows 2000 system partition (the partition containing NTLDR and other boot files in the root directory) cannot be located on a logical drive, but the boot partition (the partition containing the operating system files in the \WINNT directory) can.
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Managing Network Components
Windows 2000 is a versatile networking platform; Windows 2000 Professional is intended primarily as a network client. The following sections examine the key networking protocols and services included with Windows 2000 Professional, beginning with the complex and versatile TCP/IP protocol suite.
TCP/IP (Transport Control Protocol/Internet Protocol) is a suite of protocols in widespread use on the Internet. These are also the protocols used with Unix systems. Windows 2000 installs TCP/IP support by default. This section describes TCP/IP and how to use Windows 2000 Professional as a TCP/IP client.

Section 3.5.1.1: IP addressing

TCP/IP uses a system of IP addresses to distinguish between clients on the network. Each node has its own unique IP address. The IP address is a 32-bit number, expressed in dotted decimal format, such as 209.68.11.152. The four divisions of the IP address are referred to as octets .
A portion of the address is a network address, and a portion is a host address. The division between these components depends on the address class. In Class A addresses, the first octet is the network address and the remainder is the host. Class B networks use the first two octets as the network address, and Class C networks use the first three. Each class is also identified by a unique range for the first octet. Table 3-4 summarizes the IP address classes.
Table 3-4: IP Address Classes
Class
First Byte Range
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Administration and Security
Windows 2000 includes several security features. This section explains the basics of Windows 2000 authentication and then examines users, groups, and security policies. This section also describes Windows 2000's printing and auditing features.
The first element of Windows 2000 security that a user encounters is the logon dialog. To provide security, Windows 2000 does not send passwords across the network during the logon process. The authentication process works as follows:
  1. The user enters a username and password. The password is used to encrypt a string of numbers (the current time), and the resulting encrypted data is sent with the username to the domain controller or to the local computer's security subsystem when a domain is not in use.
  2. The domain controller or security subsystem looks up the username and reads the encrypted token stored in the security database; if this matches the result sent with the logon request, access is granted.
  3. An access token is sent to the client and used in subsequent network requests to continually verify the user's identity. The server uses this token to determine whether access is granted for files, folders, or other resources.
Each person who accesses a Windows 2000 computer or network requires a user account that uniquely identifies the user. The user account and password are used at the logon dialog, and the user account's properties control the user's abilities on the network. Windows 2000 uses two kinds of user accounts:
Local users
These are users of a particular computer that does not participate in a domain. These are the only type of users you can create in Windows 2000 Professional.
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Optimization and Troubleshooting
Windows 2000 includes a variety of utilities for monitoring computer or network use and troubleshooting. This section examines methods of monitoring system performance, optimizing, and solving common problems.
Windows 2000 includes the Performance Console for monitoring system performance and the Event Viewer for displaying error messages and audit results. These are described in the following sections.

Section 3.7.1.1: Performance Console

The Performance Console snap-in displays a graph of the system's current performance and can optionally display a report or create a log. To start Performance Console, select Performance from the Administrative Tools Control Panel applet.
Performance Console monitors data items called counters ; it includes a number of objects that contain counters for specific users. The following objects are commonly used:
Processor
Includes counters related to the system processor (CPU). The Processor Time counter measures of the processor load.
Memory
Includes counters that measure memory (RAM) performance.
PagingFile
Includes counters that measure virtual memory performance.
LogicalDisk
Includes counters related to logical disk drives (volumes). These counters are disabled by default.
Process
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Chapter 4: Suggested Exercises
Because the Windows 2000 Professional MCSE exam is the first exam in the Windows 2000 track, it includes many questions about the basic operation of Windows 2000, its user interface and options, and its administrative utilities. You should have experience using and installing Windows 2000 Professional on a variety of systems for the exam.
Although it's possible to study for the exam using Windows 2000 Professional on a single computer, we recommend at least two networked computers so that you can practice networking, file sharing, and other features. Some of the exercises in this section require two computers on a network.
In addition to performing the exercises below, you should also have experience using each of Windows 2000 Professional's administrative tools described in the Study Guide section.
  1. Install Windows 2000 Professional on a computer:
    1. Use the HCL and the hardware requirements listed in the Study Guide to determine whether the computer can run Windows 2000 Professional.
    2. Install a network card on the computer.
    3. Based on the hardware and the existing operating system, if any, determine the installation method to use.
    4. Perform the installation of Windows 2000 Professional, following the steps in the Study Guide. Install on an NTFS partition so that you'll be able to use the security features.
    5. If you have a second computer, install Windows 2000 on this computer, following steps a through d.
  2. Install Windows NT or Windows 95/98 on a computer (or use an existing installation) and then upgrade the computer to Windows 2000 Professional. Note the settings that are preserved.
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Installing Windows 2000 Professional
  1. Install Windows 2000 Professional on a computer:
    1. Use the HCL and the hardware requirements listed in the Study Guide to determine whether the computer can run Windows 2000 Professional.
    2. Install a network card on the computer.
    3. Based on the hardware and the existing operating system, if any, determine the installation method to use.
    4. Perform the installation of Windows 2000 Professional, following the steps in the Study Guide. Install on an NTFS partition so that you'll be able to use the security features.
    5. If you have a second computer, install Windows 2000 on this computer, following steps a through d.
  2. Install Windows NT or Windows 95/98 on a computer (or use an existing installation) and then upgrade the computer to Windows 2000 Professional. Note the settings that are preserved.
  3. Use Setup Manager to create an answer file and use this file to perform an automated installation of Windows 2000 Professional.
  4. Check Microsoft's web site for information about any Windows 2000 Professional service packs available. If available, download and install them.
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Configuring Windows 2000 Professional
  1. Run Microsoft Management Console (MMC) by typing MMC at the Run prompt. Add snap-ins to the console and verify that they work.
  2. Try each of the items in the Administrative Tools menu. Note which of these are MMC consoles and the options they display.
  3. Use Task Scheduler to schedule various programs at different times, and verify that they are executed.
  4. Experiment with each of the applets in the Control Panel and note the options available.
  5. Run REGEDT32 and browse through the registry keys, then look at the registry with REGEDIT and note the difference. Try editing and deleting keys (to avoid damaging the registry, log in as a new user and edit settings under that user's HKEY_USERS subkey).
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Managing Disk Storage
  1. Use the Disk Management snap-in to view the disks and partitions installed in your system.
  2. If you have an empty disk drive available, create a basic disk partition (primary or extended) and format it with a filesystem.
  3. Upgrade an existing basic disk with two or more partitions to a dynamic disk.
  4. If you have two drives available, try creating a spanned volume, deleting it, and creating a striped volume.
  5. Use the Disk Defragmenter snap-in to analyze and defragment an NTFS or FAT volume.
  6. Set up disk quotas for all users. Log on as a non-Administrator user and save files until you reach the quota. As the Administrator, view the quota entries and note the user's status.
  7. Encrypt a folder and verify that it can still be accessed. Decrypt it by disabling the Encryption option.
  8. Use NTBACKUP to back up and restore files. Because backups can be made to a disk folder, you can use a folder on the same disk if you do not have a separate disk or tape drive.
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Managing Network Components
  1. Connect two or more computers to a network, then verify that one computer can access a shared file on the other computer.
  2. Set both computers to use the same IP address and note the problems you have accessing shared files. Correct the problem.
  3. If you have access to a network with an Active Directory domain, log on to the domain and browse its resources using the My Network Places window.
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Administration and Security
  1. Create an assortment of users on a Windows 2000 Professional computer and assign each to a number of groups.
  2. Create a new group and assign several users as members.
  3. Log on using the default Administrator and Guest accounts and note the differences in available resources. (You may need to enable the Guest account.)
  4. Set various options in the Account Policy, Security Options, and Audit Policy snap-ins and verify that they are enforced.
  5. Experiment with shared file and NTFS security settings by restricting a user's access to various folders. Log on as that user and verify that access is restricted.
  6. Use the Shared Folders snap-in to monitor users and shares.
  7. Install a printer (or just a printer driver if you have no printer) and share it. Verify that it can be accessed across the network. Send several print jobs to the printer, and open the printer's window to manage the jobs.
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Optimization and Troubleshooting
  1. Use the Performance Console snap-in to monitor a variety of counters.
  2. View the system, application, and error logs in the Event Viewer snap-in and note the entries listed.
  3. Press F8 to access the Boot Options menu while booting Windows 2000 Professional. Try each of the valid boot options. Especially note the system's behavior when in safe mode and its variations.
  4. Load the Recovery Console using the setup boot disks. Type the HELP command to list the available commands, then experiment with some of these.
  5. If you have two networked computers, try removing a network cable. Attempt to access shared files or browse the network from each computer and note the errors that occur.
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Chapter 5: Practice Tests
  1. Which of the following terms refers to an operating system's ability to run different portions of an application concurrently on the same processor?
    1. Multithreading
    2. Multitasking
    3. Multiprocessing
    4. Memory protection
  2. You are installing Windows 2000 Professional on a computer with a Pentium 200 MHz processor, 1 GB of disk storage, 24 MB of memory, and a 16X speed CD-ROM drive. Which component will need upgrading before the installation?
    1. CD-ROM
    2. Memory
    3. CPU
    4. Disk
  3. Which of the following is a list of hardware supported by Windows 2000 Professional?
    1. FAT
    2. HCL
    3. CHKUPGRD.EXE
    4. HAL
  4. Which of the following filesystems is supported by Windows 2000 Professional but not by Windows NT 4.0?
    1. NTFS
    2. HPFS
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Comprehensive Test
  1. Which of the following terms refers to an operating system's ability to run different portions of an application concurrently on the same processor?
    1. Multithreading
    2. Multitasking
    3. Multiprocessing
    4. Memory protection
  2. You are installing Windows 2000 Professional on a computer with a Pentium 200 MHz processor, 1 GB of disk storage, 24 MB of memory, and a 16X speed CD-ROM drive. Which component will need upgrading before the installation?
    1. CD-ROM
    2. Memory
    3. CPU
    4. Disk
  3. Which of the following is a list of hardware supported by Windows 2000 Professional?
    1. FAT
    2. HCL
    3. CHKUPGRD.EXE
    4. HAL
  4. Which of the following filesystems is supported by Windows 2000 Professional but not by Windows NT 4.0?
    1. NTFS
    2. HPFS
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Case Study
Text Formatting Key:
Describes requirements
Conflicts with requirement
Irrelevant background information
You are the network administrator for FSC Software company. The company's current network consists of ten computers running Windows 98, four computers running Windows NT Workstation 4.0, and a Macintosh machine in the graphics department. All of the Windows 98 machines have 16 MB of RAM. Two of the Windows NT computers have 16 MB, and the other two have 64 MB.
You are adding four new Pentium III 600 MHz PCs to the network. They have 10 GB hard disks, floppy drives, network cards, and 32 MB of RAM. They currently do not have CD-ROM drives. You would like to install Windows 2000 Professional on the new machines. You also plan to upgrade the NT 4.0 machines to Windows 2000 Professional, preferably without spendingany extra money.
  1. Which of the following additional hardware will the new machines require before installing Windows 2000 Professional?
    1. Larger hard disks
    2. Additional RAM
    3. CD-ROM drives
    4. None of the above
  2. How many of the Windows NT machines can be upgraded to Windows 2000 professional without a hardware upgrade?
    1. One
    2. Two