Practical VoIP Using Vocal by Luan Dang, Cullen Jennings, David G. Kelly The following error was *corrected* in the 6/04 reprint: Here's a key to the markup: [page-number]: serious technical mistake {page-number}: minor technical mistake : important language/formatting problem (page-number): language change or minor formatting problem {202} IN PRINT: Figure 10-1 An arrow was previously missing in the diagram. An arrow originating from the bottom of the box labeled Ringing and point to the box below it labeled InCall HAS BEEN ADDED to Figure 10-1.