Errata

Microsoft® Dynamics® CRM 2011 Step by Step

Errata for Microsoft® Dynamics® CRM 2011 Step by Step

The errata list is a list of errors and their corrections that were found after the product was released. If the error was corrected in a later version or reprint the date of the correction will be displayed in the column titled "Date Corrected".

The following errata were submitted by our customers and approved as valid errors by the author or editor.

Color key: Serious technical mistake Minor technical mistake Language or formatting error Typo Question Note Update

Version Location Description Submitted By Date submitted Date corrected
Printed
Page 43
1st bullet point

Should say "hold down the Shift key" rather than "hold down the Ctrl key" (to sort by more than one column).

Note from the Author or Editor:
Should say "hold down the Shift key" instead of "hold down the Ctrl key" on the first bullet point of the page 43.

 Howard Jenner  Sep 06, 2011  Oct 07, 2011
Printed, PDF, , Other Digital Version
Page 12
#3

States:

"It is possible that your login screen appears different than the followomg graphic,"

Should probably be following instead of followomg.

Note from the Author or Editor:
This is a typo, please change "followomg" to "following"

 Matt Bettis  Mar 24, 2011  May 27, 2011
Printed, PDF
Page 32
#1

Chapter 2, Page 32 of PDF. #1 states to "In the Quick Find box, type *ca and press Enter." The picture below it shows ca* instead.

Note from the Author or Editor:
For #1, change the text "type *ca" to "type ca*"

 Matt Bettis  Mar 24, 2011  May 27, 2011
Printed, PDF, , Other Digital Version
Page 81
Point 8.

Say
"8. On the ribbon, click the Add tab, and then click the Phone Call button."
i think must be say
"8. On the ribbon, click the Add tab, and then click the Task button."

Note from the Author or Editor:
For bullet 8. change "8. On the ribbon, click the Add tab, and then click the Phone Call button." to "8. On the ribbon, click the Add tab, and then click the Task button."

 Paul Hernandez  Mar 11, 2011  May 27, 2011