Practical Internet Groupware By Jon Udell 1st Edition October 1999 (est.) 1-56592-537-8, Order Number: 5378 384 pages (est.), $29.95 (est.)

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Preface

 

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Part One: Using Internet Groupware

We live and breathe SMTP email but its close cousin, NNTP conferencing, isn't something that most people use routinely to collaborate. In this part we'll explore what NNTP conferencing is, why it's such a valuable groupware tool, and how it complements email. We'll discuss why certain kinds of messaging should inhabit shared rather than interpersonal spaces, and how to organize and work within and among those shared spaces, both on public sites and on the intranet. We'll see how a discussion server is a knowledge repository, and explore ways to make the best use of it.

Chapter One: The Conferencing Dimension

Why conferencing is the essential groupware application; the uses and limits of email; definitions of conferencing; how conferencing and email work together; varieties of discussion tools.

Chapter Two: Public Online Communities

How the Usenet came to be; advent of the promiscuous newsreader and site-specific newsgroups; building and managing public online communities; hybrid Web/NNTP discussions.

Chapter Three: Intranet Collaboration Using HTML and NNTP

Conferencing and email; principles of information exchange; sharing and privacy; read-write Web servers; the art of content aggregation; HTML authoring strategies; reaching your audience.

Chapter Four: Information Management Strategies for Groupware Users

Scoped zones of discussion; giving information to receive information; inviting colleagues into discussions; packaging and layering messages; using discussion hierarchy; routing and managing email; message-driven data entry.

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Organization of This Book		Part Two: Groupware Docbases

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