The latest O'Reilly Radar Report, Twitter and the Micro-Messaging Revolution: Communication, Connections, and Immediacy - 140 Characters at a Time (O'Reilly, $249, PDF), written by Sarah Milstein, with Abdur Chowdhury, Gregor Hochmuth, Ben Lorica, and Roger Magoulas, and foreword by Tim O'Reilly, probes and demystifies the Twitter and micro-messaging phenomenon for businesses eager to join the micro-messaging ecosystem.
"Although status updates may sound mundane, people on Twitter have found that becoming aware of what your friends, family, and colleagues are doing (without having to respond) leads to a lightweight but meaningful intimacy," explains Milstein. "Sociologists refer to this phenomenon as 'co-presence,' or the sense of being with others. Non-academics, when they have a name for it at all, call it 'ambient intimacy' or, more commonly in work situations, 'ambient awareness.'"
In the Radar Report, Milstein details the impact of ambient awareness and the attention economy on businesses today. The report also surveys the emergent aspects of Twitter and similar services, and best practices for micro-messaging for both internal and external business conversations.
The Radar Report's findings reveal:
Twitter represents a fascinating evolutionary step in social software, building on the most compelling and useful features of text messaging, chat, and blogging.
The release of Twitter and the Micro-Messaging Revolution: Communication, Connections, and Immediacy - 140 Characters at a Time coincides with the opening of Web 2.0 Summit in San Francisco, Nov. 5-7, 2008. Web 2.0 Summit features Al Gore, Lance Armstrong, and a host of web luminaries exploring the theme "Web Meets World."
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Sarah Milstein is a consultant on Web 2.0 and editorial strategies, and an MBA candidate at the Haas School of Business at UC Berkeley, was previously the Chief Publishing Evangelist for O'Reilly Media. Prior to that, Sarah was O'Reilly's Managing Editor, Senior Editor, and Editor, leading the development of the Missing Manuals," a bestselling series of computer books for non-geeks. She's also written for the series, co-authoring "Google: The Missing Manual. Before joining O'Reilly in 2003, Sarah was a freelance writer and editor, and a regular contributor to The New York Times. She was also a program founder for Just Food, a local-food-and-farms non- profit, and co-founder of Two Tomatoes Records, a label that distributes and promotes the work of children's musician Laurie Berkner.
For more information about the book, including table of contents, index, author bios, and cover graphic, see: http://radar.oreilly.com/research/twitter-report.html
O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An active participant in the technology community, the company has a long history of advocacy, meme-making, and evangelism.
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