Jeff Smith is a Solutions Architect at Quest Software. What does that mean exactly? He gets paid to talk about Toad and the other database products at Quest. He has been with Quest since 2001, working on the Toad R&D, Product Management, and Sales organizations. Jeff is the primary author of the Toad Pocket Reference for Oracle, 2nd Edition, published by O'Reilly and is currently working with Bert and Patrick on the next edition! He holds a bachelor's degree in Computer Science from West Virginia University. Jeff is a regular speaker at Toad User Groups and Oracle User Groups worldwide. While not travelling to exotic locales like Melbourne, Australia or Peoria, Illinois, Jeff attempts to keep up with the Toad developers mountain-biking around Raleigh, NC.