James R. Persse, PhD

Bio

James R. Persse, PhD is an IT professional specializing in Process Management, Continuous Quality Improvement, Software Process Improvement, Industry Best Practices Design, and Cultural and Organizational Change. He has held executive positions in the healthcare, telecom, and technology industries, and serves now as a process consultant for companies adopting CMMI, ITIL, ISO 9001:2000, and CobiT.

20 years in the technology industry; PhD in Management & Process Improvement; Implement successful CMMI programs across multi-industry disciplines. Carnegie Mellon University / Software Engineering Institute (CMU SEI) Authorized Lead Appraiser and CMMI Instructor;SEI Partner

Author of: Implementing the Capability Maturity Model. (2001). John Wiley & Sons: New York.

Bit x Bit: Topics In Technology Management. (2000). Little Hill Press: Atlanta.

"Overview of the Capability Maturity Model." (2000). Matrix Resources Professional Series: White Paper.

"Project Management in a Matrix-managed Environment." (1998). Management Press: White Paper.