MITX SUMMIT "DESIGN, TECHNOLOGY & THE CUSTOMER EXPERIENCE” iCal

Date: This event took place live on December 01 2015

Presented by: C. Todd Lombardo

Location:
District Hall

"Design is what differentiates tech companies today," as John Maeda of venture capital firm Kleiner Perkins Caufield and Byers said recently. Technology has enabled profound human advancement, but we've traditionally approached tech for tech's sake. Now that we've entered the age of the consumer, where we as business leaders have to be more responsible, i.e. The next iteration of tech, must be developed with the consumer-first mindset. When design principles are applied to strategy and innovation, the success rate for innovation dramatically improves. Design drives innovation, innovation powers brand, brand builds loyalty, and loyalty sustains profits. This Summit will explore how digital, tech and design are colliding to improve the customer experience journey. Join us to explore how to implement innovative ideas in your organization’s processes.

More information about this event is available at: http://blog.mitx.org/2015-mitx-design---innovation-summit/


Return to O'Reilly Events