April 13, 2011
Working with Microsoft Dynamics CRM 2011--New from Microsoft Press
Sebastopol, CA—Configure, adapt, and extend Microsoft Dynamics CRM 2011 guided by two of the leading implementation specialists in the field, Mike Snyder and Jim Steger. Whether you're an IT professional, a developer, or a power user, you'll get pragmatic, hands-on insights for customizing CRM in your organization with Working with Microsoft Dynamics® CRM 2011 (Microsoft Press, $49.99 USD).
"Readers should invest time to learn Microsoft Dynamics CRM as it's likely to become as ubiquitous as Microsoft Office within the business workplace," counsels Snyder (@miketsnyder). "Microsoft Dynamics CRM Online is now available in 40-plus countries in 41-plus languages, which is a huge exposure increase since it was only available in North America in the past!"
Discover how to:
- Set up and configure your system
- Plan and configure security settings and information access
- Easily customize form attributes, views, and relationships
- Create and deploy custom reports
- Use xRM to quickly create and efficiently manage line-of-business applications
- Automate business workflows
- Extend Microsoft Dynamics CRM with scripts and assemblies
For a review copy or more information please email firstname.lastname@example.org. Please include your delivery address and contact information.
For more information about the book, including table of contents, author bios, and cover graphic, see: http://oreilly.com/catalog/0790145304612
About Microsoft Press
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