Press Release


Email. Email press release link

November 13, 2002

Eccentric, Expert Mac Troubleshooting Advice Now in a Book That Fits in Your Pocket

"Apple has used nonconformity as a sales pitch; Tekserve lives the pitch."
--The New York Times

Sebastopol, CA--The press has called Tekserve Corporation the iconoclastic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC," "The leader in Apple triage services," and "warm and eclectic-maybe even a little eccentric."

Unfortunately, not everyone can get down to Tekserve's West 23rd Street location for the clear, concise, expert Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide (US $12.95), written by the owners of "the world's best Macintosh repair shop."

This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the idiosyncratic record store of the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.

Tekserve has long provided its customers with a free "Frequently Asked Questions" document to cover the most common troubleshooting questions. "We recently discovered this FAQ sheet and realized that--like New York itself--it was too good to leave just for the New Yorkers," says Tim O'Reilly. "With the help of David Lerner and Aaron Freimark of Tekserve, we turned this FAQ sheet into the 'Macintosh Troubleshooting Pocket Guide.'"

The "Macintosh Troubleshooting Pocket Guide" covers the most common user hardware and software troubles, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), but for anyone who owns a Mac of any type--there are software tips going back as far as OS 6.

Macintosh Troubleshooting Pocket Guide
By David Lerner, Aaron Freimark, Tekserve Corporation
0-596-00443-5, Order Number: 4435
80 pages, $12.95 US, $20.95 CA
1-800-998-9938
orders@oreilly.com

About O'Reilly

O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An active participant in the technology community, the company has a long history of advocacy, meme-making, and evangelism.

Return to: O'Reilly Press Room

Recent Press Releases


8/4/14 O'Reilly Media Acquires Full Ownership of Safari Books Online
2/26/14 Solid Heralds the Merging of the Physical and Virtual Worlds
2/4/14 O'Reilly Media & Safari Books Online Donate Over $100 Million in Technology Education Resources to US K-12 Schools
12/3/13 Windows 8.1: The Missing Manual--New from O'Reilly Media
11/20/13 iPad: The Missing Manual, 6th Edition--New from O'Reilly

Press Release Archive »

Resources

Press Contacts

Corporate

Sara Winge
800/998-9938 x7109

Media Relations - North America

Sara Peyton
800/998-9938 x7118

Media Relations - Germany

Corina Pahrmann
+49-221-973160-22

Media Relations - Japan

Kenji Watari
+81-3-3356-5227

Media Relations - United Kingdom

Helen Coding
+44 (0)1252-721284

Media Relations - Conferences

Maureen Jennings
800/998-9938 x7083