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Interviewing Users

How to Uncover Compelling Insights

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Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.


On Nov 11 Ozgur Ozan Cakmak wrote: O’Reilly Interviewing Users Review
At its core Interviewing Users has an important, but often overlooked concept in our work: Users. Usually we think we build software to solve problems but we omit the part: “We build software to solve user problems”. And therefore our interaction with users is the prominent, and probably the hardest, part of our jobs. We can’t debug an interview or see the exception thrown in our conversations. I wish we could, it would be a lot easier. Full Review  >

Rating: StarStarStarStarStar5.0

On Oct 25 Marijn Somers wrote: Easy to read book with a lot of examples
The book itself contains a plethora of experiences that the author has had in his experience interviewing users. They are sometimes funny, sometimes glowy and nice. This makes the book light to read and makes the reader feel comfortable with the book. The pictures (mostly from commercials that can relate to the stories and content) are also a part on making this book easy to read. Full Review  >

Rating: StarStarStarStarStar3.0

On Aug 11 John Ruberto wrote: Learn from an expert
Steve Portigal shares his experience for interviewing users. Full Review  >

Rating: StarStarStarStarStar5.0

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