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Practical Zendesk AdministrationBest practices for setting up your customer service platform
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In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You’ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company’s needs and processes.
On Nov 17 Juan Jose de Leon wrote: Practical Zendesk Administration from Stafford Vaughan
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