Errata

Designing Delivery

Errata for Designing Delivery

Submit your own errata for this product.

The errata list is a list of errors and their corrections that were found after the product was released.

The following errata were submitted by our customers and have not yet been approved or disproved by the author or editor. They solely represent the opinion of the customer.

Color Key: Serious technical mistake Minor technical mistake Language or formatting error Typo Question Note Update

Version Location Description Submitted by Date submitted
, Printed Page 7
4th paragraph

It's Paol*a* Antonelli.

Oliver Baier  Feb 27, 2016 
Printed Page 135
1st paragraph of Service not Software section

For consistency with descriptions of the four dimensions of digital service earlier in the book the following should be changed from:

four dimensions of functionality, operability, coherency and deliverability

to:

four dimensions of outcomes, access, coherency and continuity

nmackenzie  Aug 20, 2015 
Printed Page 165
Last paragraph

For consistency with descriptions of the four dimensions of digital service earlier in the book the following should be changed from:

four dimensions of outcomes, access, coherency and adaptability

to:

four dimensions of outcomes, access, coherency and continuity

nmackenzie  Aug 20, 2015