Errata

Current Copy
James Macanufo: As a consultant at XPLANE, James helps large technology and government clients develop their vision, strategy andcommunication plans.

Suggested
"vision, strategy andcommunication plans." should be "vision, strategy and communication plans.

Current Copy
James Macanufo: As a consultant at XPLANE, James helps largetechnology and government clients develop their vision, strategy andcommunication plans.

Suggested
"XPLANE, James helps largetechnology and government" should be "XPLANE, James helps large technology and government"

This paragraph needs to be step #9 in the "How to Play" section and the language needs to read as below.

9. Rewrite the problem statement on a sheet of flip-chart paper. Then give a volunteer five clean sticky notes to write on, and work with the group to build consensus on which five ?whys? offer the most meaningful insight into the problem. Ask the volunteer to rewrite the ?Whys??one per sticky note?as the group agrees on them. Once they?re all written, post the five sticky notes into a final column under the problem statement. If you have time, move into a discussion around what?s next.

Seems like someone made exec decision to change Clock agenda into pie chart agenda. That's fine but now the copy (which says clock in parts) is incongruous.

Also-
Affinity mapping appears twice in book?

Current Copy
He is also anactive gamer and occasional inventor of card games.

Suggested
"matter. He is also anactive gamer and occasional" should be "matter. He is also an active gamer and occasional"