Penrose triangle (source: Wes Peck via Flickr) O’Reilly’s Mac Slocum speaks with Richard Cook, physician, educator, and researcher, Ohio State University SNAFUcatchers, and David Woods, professor, Ohio State University SNAFUcatchers. They discuss:
Anomaly response: What is it and where is it most prevalent? (2:19)
How we can learn from incidents. (4:34)
Their inital impressions of DevOps. (5:43)
When an incident starts. (Answer: Earlier than you think.) (10:03)
Whether automation is good or bad. (17:38)
The people and projects they’re following. (21:36)
For more about incident management, DevOps, and complex systems, go to Velocity in Amsterdam, November 7-9.