Work as imagined and work as done: Mind the gap

Steven Shorrock explores the differences between work as imagined and work as done in a variety of settings, and he outlines implications for the inevitable gaps.

By Steven Shorrock
November 7, 2016
Photograph of mural "Sorting the Mail" by Reginald Marsh at the Ariel Rios Federal Building, Washington, D.C. Photograph of mural "Sorting the Mail" by Reginald Marsh at the Ariel Rios Federal Building, Washington, D.C. (source: Library of Congress on Wikimedia Commons)

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