In this lesson, you learn how providing challenge involves balancing goal-directed activity and goal fulfillment to keep employees motivated.
Think about the last time you started a new job. Everything was new, and you might have felt overwhelmed by the challenge of taking on the unknown. Now think about a job that you left because you had learned everything there was to learn and were bored to tears when you came into work every day.
These are examples of the two uncomfortable ends of the spectrum of challenge. Neither too much nor too little of a challenge feels right. Your job as a manager is to strike a balance for each of your employees. This chapter tells you how.