Book Description
Team effectiveness has become a cliché of business success for a very good reason: It works. 10 Steps to Successful Teams takes a practical approach to working in teams, the preferred method of business operations today. Written for every member of the team—leaders and players—this new title from ASTD provides insights and guidance in short, to-the-point messages, with easy-to-use tools and assessments that will get teams up and running quickly and effectively. From identifying team strengths to developing strong, trusting relationships, author McClay applies her expertise and background with sales teams to propel you and your team to maximum performance.
Table of Contents
- Cover
- Title Page
- Copyright
- 10 Steps to Success
- Contents
- Preface
- Introduction
- Step 1: Form the Team—Identify Leaders with Enthusiasm, Energy, and Vision
- Step 2: Ensure Roles Are Clarified and Understood
- Step 3: Create an Environment to Encourage Communication
- Step 4: Build Strong and Effective Relationships
- Step 5: Build Processes to Track Progress and Get Things Done
- Step 6: Assess the Team Regularly for Top Performance
- Step 7: Tap Into Creative Energy of the Team to Develop Innovative Approaches
- Step 8: Use Virtual Team Techniques Effectively
- Step 9: Deal with Team Problems and Move On
- Step 10: Reward and Celebrate Success
- Appendix A: Step One Tools
- Appendix B: Step Three Tools
- Appendix C: Step Five Tools
- Appendix D: Step Eight Tools
- References
- Index
- About the Author
- About ASTD
- About Berret-Koehler Publishers