STEP SEVEN
Communicate Effectively
OVERVIEW
Do you have the ability to communicate effectively? Creating a communication strategy Getting and using feedback Communicating across cultures Key points to keep in mind
It is in times of change that leadership is required most.
—General Colin Powell
Change leaders need to be experts in dealing with people. Effective communication is a must, as is a firm understanding of your organization and its culture. Employees will want information, answers, and reassurances. In today’s workplace, this is complicated further by the need to communicate effectively with a diverse range of individuals and cultures.
Do You Have the Ability to Communicate Effectively?
As a change leader, one of your most important ...
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