It is in times of change that leadership is required most.
—General Colin Powell
Change leaders need to be experts in dealing with people. Effective communication is a must, as is a firm understanding of your organization and its culture. Employees will want information, answers, and reassurances. In today’s workplace, this is complicated further by the need to communicate effectively with a diverse range of individuals and cultures.
Do You Have the Ability to Communicate Effectively?
As a change leader, one of your most important ...