GIVE THE TEAM CONTROL
William McKnight joined what would become 3M in 1907 as an assistant bookkeeper and went on to serve the company for 65 years, becoming chairman of the board. McKnight demonstrated the leadership qualities that we now accept as the most enlightened and productive. He saw himself as a facilitator, as a man who helped other people to deliver the best that they were capable of.
‘Put fences around people,’ said McKnight, ‘and you get sheep.’ Supported ...