One of the key arguments of the great business thinker Peter Drucker is that organisations tend to employ too many people, and would be better advised to outsource several functions.
‘There are no results within the organisation,’ wrote Drucker in The Effective Executive. ‘All the results are on the outside ... What happens inside any organisation is effort and cost. To speak of “profit centres” in a business ... is a polite euphemism. There are only ...