Chapter 7Fall in Love with Reruns

Unless you plan to retire after you read this chapter, you have probably not faced your last organizational change. Organizational changes are coming at a pace far more rapidly than any of us could imagine them coming. And, there is little evidence that they are slowing down anytime soon.

Historically, individuals were told to “hang on,” to weather the change, all with the assumption that once the change occurred people could resume their previous areas of focus. Upon facing A T & T’s divestiture, one employee said hopefully, “I’ll be glad when this is all over, so that we can get back to business as usual.” I don’t know that this employee ever got her wish—and I don’t know that she will.

Whether driven by technology, ...

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