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101 Tips for Telecommuters—Successfully Manage Your Work, Team, Technology and Family by Debra A. Dinnocenzo

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61. Manage the Performance Management Process

One of the strongest barriers to telecommuting is the lingering perception by managers that it's impossible to know if people are really working if they're not on-site. Of course, these are the same managers who often have little measurable data to verify that on-site people are working. (There may also be a corresponding relationship to the widespread use of computer games and popularity of Internet surfing during business hours!) The bottom line is this: Managers don't know if on-site workers OR telecommuters are getting their jobs done unless a meaningful performance evaluation process is in place that measures more than “face time.”

For a performance system to be worth the time, effort, money, ...

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