Contents
Introduction: The Rules of Engagement
PART I: Uncomfortable Workplace Situations
1. Common Managerial and Supervisory Discussions
Scenario 1: Mediating Disputes Among Subordinates
Scenario 2: Appropriate Responses to Requests to Speak “Off the Record”
Scenario 3: Promoting a Neophyte into a First-Time Supervisory Role
Scenario 4: New Supervisor Syndrome
Scenario 5: Inheriting an Employee with Disciplinary Problems
Scenario 6: Stopping Attitude Problems in Their Tracks
Scenario 7: Advice Before a Holiday Party or an Offsite Event
2. Individual Appearance and Uncomfortable Workplace Dilemmas
Scenario 9: Inappropriate Dress
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