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151 Quick Ideas to Inspire Your Staff by Jerry R. Wilson

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102
Teacher, Preacher, Coach, or Shrink?
What is your role in training? That probably varies, depending on whether you’re a business owner, who does on-the-job training while carrying on 100 other tasks, or you use a corporate trainer, who makes training a full-time venture. Regardless of your answer, research has shown there are four roles you must play in an effective training program.
A famous pizza chain has a philosophy: Your job is to make it, bake it, take it, or support someone who does—four clear roles in getting that pizza delivered to the customer’s door. In the process of training, you will find yourself being a teacher, a preacher, a coach, and a shrink.
Assignment
“I am a teacher, preacher, a coach, and a shrink.” Write that ...

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