Do You Have Reasons—Or Excuses?
The cruelest punishment you can give another person is to hold him or her in solitary confinement, to not communicate with him or her. In prisons, it’s called “The Hole,” and prisoners are isolated from everyone else. Some say that an extended stay in solitary confinement can even cause mental illness. For the purpose of this idea, we want to focus on why you don’t give enough compliments to your people.
There’s a phrase used in State Department and diplomatic circles called persona non grata, which means you are an “unwelcome person,” and that’s the way many of your employees feel when they’ve done a good job and fail to hear from you. Just remember that the failure to communicate subjects your employee ...