126
You Should Be Arrested!
Imagine yourself working day in and day out without a word that your performance was substandard, and the first time you learning that management was unhappy was when they called you in and fired you. All too often managers form an invisible agreement between them and their subordinates that no news is good news. Then, out of the clear blue, they’ll dismiss someone without ever giving the person a chance to improve his or her performance.
At a plastics plant in my hometown, a worker was called to the office, and three of the management people berated him and talked to him as if he were a dog, and ended up firing him. Prior to that, he had no hint that they were unhappy with his performance. He went home enraged ...

Get 151 Quick Ideas to Inspire Your Staff now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.