To Be Effective, Do More Than “Walk the Talk”
As a leader, your goal should be to create a shared vision of values and integrity, ultimately leading to a great reputation of living your life as a model for the way the company lives its life. You succeed by helping others succeed. Their success is your success, and if they don’t succeed, it’s unlikely that you will either.
When Mike, the CEO of a respected Chicago manufacturing company, learned that his sales manager had made an error in calculating a promotion bonus promised to a customer, he asked how much it would cost him to follow through on their promise. The customer was expecting several thousand dollars that it really didn’t deserve as a part of the promotion. In an effort to protect ...