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151 Quick Ideas to Inspire Your Staff by Jerry R. Wilson

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Monkey See, Monkey Do
In recent years, researchers have made tremendous progress in understanding how animals teach their young. The rule of the animal kingdom follows the old saying “monkey see, monkey do.” Almost all training by animals is by observation. Their youngsters learn by working with and watching Mom and Dad, and people learn much the same way.
Recently, my local library underwent a multi-million-dollar renovation, and it is fabulous. As you enter the library, there is a large sign that says, “No food or beverages allowed.” On a recent visit, the lady who works at the information desk in the center of the library came walking across the lobby with a large cup of soda. A maintenance man walked by with a bag of chips in his hand. ...

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