Work ON, Not IN Your Business
One of the interesting phenomena about humans is how we enjoy getting caught up in the activity trap. It is so easy for the business to be running us instead of us running the business. As a consultant, I’ve watched people repeatedly get caught up in majoring in minors: getting sidetracked by the majority and failing to manage the critical few. It can be a terminal illness.
Jack, the son of an entrepreneur/owner, became the CEO of his company when his father retired, and he was always too busy, caught up in activities, to be developing new customers and inspiring new people. When the tragic news came that the company had lost its biggest customer—a customer that represented more than 60 percent of its business—Jack ...