3Bone Up on Dealing With Difficult Employees

You don’t have to run off to get a degree in psychology to learn how to deal with problem employees. But you should avail yourself of some knowledge.

In the past few years, several high-profile company executives who were tried on corruption charges claimed they were out of the loop when their subordinates committed malfeasance. Those I-had-no-clue executives proved in spectacular fashion how much an uninformed manager has on the line when it comes to problem employees.

They can ruin your business, drive away customers, and disrupt the office dynamic. If you feel at a total loss about tackling such problems, try a little knowledge. Take a seminar on resolving personnel conflicts, read a book, collect ...

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