Copyright © 2007 by Carrie Mason-Draffen
All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.
151 QUICK IDEAS TO DEAL WITH DIFFICULT PEOPLE
EDITED BY AND TYPESET BY KATE HENCHES
Cover design by Ark Stein/Visual Group
Printed in the U.S.A. by Book-mart Press
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