13Do You Need a Consensus?

Consensus is a decision-making technique that uses all of the resources and the participation of an entire group. That could be a group of managers, or it could be a group of workers. Consensus always requires more time to make the decision than a simple managerial decision. It also is not a democratic vote.

Consensus involves compromise by the group making the decision. Not everyone can always get everything he or she wants. Often, your role as a manager is to mediate and moderate the process to an effective conclusion: the decision.

More often than not, consensus will require the participants to negotiate an acceptable solution that requires trade-offs. Not everyone will get what he or she wants. What you are looking ...

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