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201 GREAT IDEAS for Your SMALL BUSINESS, Third Edition by Jane Applegate

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GREAT 12 IDEA: Make Meetings More Productive

In this high-tech era, it's a bit surprising to learn that face-to-face meetings are still the most popular form of business communication. In fact, 44 percent of executives surveyed by Office Team, an office staffing service, said they preferred to communicate with people in person. E-mail ranked second, with 34 percent; paper memos, 12 percent; and voice mail, 7 percent.

Still, too many meetings drag on and accomplish very little.

“In these days of rapid change, time is precious, and you can't afford to waste it in meetings,” said Dr. Mark Goulston, a Santa Monica psychiatrist, author, and business coach who works with both big and small companies.

One of Goulston's great ideas is to give a quiz ...

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