O'Reilly logo

20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

4.MISHANDLING COMPLEXITY

“For every complex problem there is an answer that is clear, simple and wrong.”

American journalist HL Mencken

Adaptive leadership faculty at Harvard University Kennedy School of Government Marty Linsky and Ronald Heifetz argue that misdiagnosing the complex (what they call “adaptive”) elements of a challenge as complicated (“technical”) is a key failure in leadership. We are trained to think technically and miss the adaptive. We are tempted to look for a silver bullet; an easy answer that will solve the problem in one go.

We see these “quick fixes” in many aspects of daily organizational life, like the current trend to dramatically restructure when we are not getting the results we want, or removing the person at the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required