O'Reilly logo

20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

4.REACTIONS AT THE EDGE

Sometimes it is hard to know when we are at the edge. Complex problems don’t arrive at our front door wrapped and labelled so that we can easily recognize them. The way we react at the edge can give us clues about when we are entering the unknown.

There are many ways in which we avoid the unknown. When we come close to something we do not understand, or are faced with something unexpected or inexplicable, we have a tendency to control, become passive and withdraw, analyze things endlessly, resort to catastrophic thinking (in which we assume that everything will always turn out for the worst), jump into action, getting busy or apply quick fixes. We marginalize the experience because it disturbs us too much. These are natural ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required