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20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

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1.BEGINNER’S MIND

A young manager who was very confident in his abilities and who had been promoted to a Vice President role in his company within a year of joining, had an appointment with his Managing Director (MD). He wanted to find out from the MD what it took to rise to the next grade. He was very keen to be promoted again, and soon.

The MD welcomed him into his office and offered the young manager a cup of coffee. Quickly accepting, the young manager started to describe all his achievements and what he knew about the business. He wanted to impress. As the young manager offered his cup to be filled with coffee, the MD kept on pouring into the cup until it overflowed and started spilling onto the carpet.

Startled, the young manager asked: ...

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