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20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

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7.QUESTION

“If I had an hour to solve a problem and my life depended on the answer, I would spend the first 55 minutes figuring out the proper questions to ask. For if I knew the proper questions, I could solve the problem in less than five minutes.”

Albert Einstein

Steven: I remember a meeting with a Zen master in North London. Master Ja An (or Bogumila Malinowska, her Polish name) is a slight woman with brown mousy hair. She opened the door to the Zen Centre, which is also where she lives, greeting me with a warm welcome. In the corridor I almost tripped over a bike and there seemed to be lots of shoes. “My son’s,” she explained, catching the bike and preventing it from falling on me. “Even Zen masters who live with teenagers can have clutter,” ...

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