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20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

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1.IMPROVISE

Leading change and leading others is an improvisational process, like playing jazz. It requires us to be fully present to deal with the unpredictability and the changing nature of the situation. It means being open to the possibility inherent in every moment, being prepared to let go of the plan.

Improvise comes from the Latin improvisus which means “not seen ahead of time.” Improvisers approach life with a sense of play, engaging in something because they like it, for the joy of it. They are open and receptive to the offer. As Alex Sangster, an actor with the Playback Theatre Company in Melbourne, explains: “If someone throws a ball at you and you catch it, that’s when the game starts. The game is on and something magic can happen...If ...

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