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20/20: 20 Great Lists by 20 Outstanding Business Thinkers by Diana Renner, Steven D’Souza

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3.BRING DIVERSE VOICES TOGETHER

Founded in 1925 by Alexander Graham Bell, Bell Laboratories is perhaps one of the most famous technology innovation companies in the world, known for developing revolutionary radio astronomy, the transistor, the laser, and the UNIX operating system among many others. Seven Nobel Prizes have been awarded for work associated with Bell Labs. Deb Mills-Scofield, a strategy and innovation consultant, who started her career at Bell Labs, describes her experience working in an environment that encouraged hypothesis formation and testing.

“My entire career at Bell Labs and AT&T was a continuous journey of Not Knowing and discovery – that was our business. At Bell Labs, Not Knowing meant that I might have a question like ...

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