107
8
Premises Liability
Design against Premises
Security Negligence Lawsuits
Criminologists have studied the causation of criminal behavior for the last 300 years, and have
usually associated crime with urban centers. However, the ight from the cities to suburbia over
the last four decades has created lucrative magnets of crime in the suburbs such as ofce parks,
apartment complexes, industrial sites, or multiunit residential properties. The courts are nding the
owners liable for criminal acts that occur on their property.
Owners and property managers, as well as the security directors working for them, have some
obligations and responsibilities in the prevention of premises liability litigation. The most important
steps a security manager can undertake to prevent premises liability are:
1. Identify the level of criminal activity in the site and the neighborhood. The evaluation
should include a 3 year history, with periodic annual reviews. The radius of area for review
will vary from site to site but typically averages about a half-mile radius. Consult a security
expert for a site-specic recommendation for your property. Crime maps can be generated
using Geographical Information Systems (GIS), to develop the hotspots, or comparative
analysis can be done using a variety of factors and crime and victim statistics as is used
with the CAP Index CRIMECAST
®
Analysis (see Figure 8.1).
2. Conduct a security survey or audit that identies the assets to be protected, the threats,
vulnerabilities, and recommendations for security improvement. The survey should be
submitted in a written report form, and used as the basis for a plan of action. The recom-
mendations should be prioritized and ranked based on risk and threats and the value of the
asset being protected.
3. Provide a total security delivery system. Security is more than the guard gate, perimeter
fence, wall construction, closed circuit television, security patrol, or detection technology.
A security delivery system is the functionally integrated approach for the protection of
people, information, and property using access control, surveillance, operational or man-
agement strategies.
4. Do as you say, say as you do! If you start a security program, complete it. The installation
of CCTV with no one watching the monitors, or having broken equipment, or not having
trained staff to respond to emergencies, creates a false sense or illusion of security. The
illusion can be very damaging in court.
CONTENTS
Case Study: Bloomingdale Library Rape Victim Sues Architect and Contractor .......................... 115
Summary ........................................................................................................................................ 116
References ...................................................................................................................................... 116
108 21st Century Security and CPTED
In order to determine the level of preparedness, or adequacy, of your facility, the following questions
should be answered:
Do you maintain good relations with the local police agency and are you able to obtain
copies of crime reports of events happening on your property?
Do you maintain active membership associations that have strong national standards (such
as American Society of Industrial Security [ASIS], Building Ofce Managers Association
[BOMA], or Institute of Real Estate Managers [IREM])?
Have you established policy and procedures for notifying tenants or residents of the devel-
opment of security and crime problems, and have you identied to whom observations
should be reported?
Do you record and log all incidents and keep them on le for that jurisdictions statue of
limitation of negligence?
Do you have a clearly stated mission of security, job description, shift description, and
essential functions outlined?
Are you able to provide or ensure that sufcient training is given to security and non-
security staff on the proper practices of security at that site?
Do you review, update, and document all policies and procedures at least annually?
Do you ensure that all employees are issued their own copy of Policy and Procedures and
sign off that they reviewed them?
Can you ensure that all locks and locking devices are of sufcient quality and quantity to
protect tenants from an unauthorized entry?
Have locking devices on doors and windows been inspected at least annually, and reviewed
on each tenant entry or user turnover?
Have intercom, security alarm, re safety, and CCTV systems been periodically tested,
inspected, and documented at least annually?
FIGURE 8.1 (See color insert.) CAP Index CRIMECAST
®
Analysis was conducted for an apartment build-
ing where a shooting had taken place, where the X is marked. The CAP Index number for this building and
the immediate block was 861, meaning that this site has 8.6 times greater crime than the national average risk
of crime. (Courtesy of CAP Index, www.capindex.com)

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