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5 Business Skills Every IT Pro Must Master (Collection) by Leigh Thompson, Jerry Weissman, Terry J. Fadem, Stephen Robbins, Robert Follett

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Truth 31Postsettlement settlements

"Who's your favorite negotiator?" people often ask me. Many expect me to say Henry Kissinger or Donald Trump. But instead I say Professor Howard Raiffa of Harvard University. Wait, you might say, aren't professors just armchair theoreticians? Howard Raiffa is a gifted theoretician, to be sure, but he is also an amazing negotiator. So his book, The Art and Science of Negotiation, is chock-full of brilliant approaches to real-life negotiations.

When I first read Raiffa's description of postsettlement settlements, I was struck by its utter simplicity and elegance. Yet I haven't met a single business person who knew about it. Once they learn about it, though, they become like me: addicted.

So what is a postsettlement ...

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