“People are the ultimate source of sustainable competitive differentiation,” write Ram Charan, Dominic Barton, and Dennis Carey in their article “People Before Strategy: A New Role for the CHRO.” But it may not always be so. Take the growing tension between man and machine: To what extent will knowledge workers’ jobs be replaced by smart products? What is the role of a human professional in a world of big data and predictive algorithms?
In this volume we showcase this and other critical themes highlighted by our authors from the past year of Harvard Business Review. Many of these articles stress the continued need to elevate employees’ work to new levels and unleash their innovative energy. Our authors explore big trends in business—like ...
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