TMS—A Process for
1. To clarify the roles played in a team.
2. To clarify expectations held of other members and themselves.
3. To understand the process of role adjustment.
No more than 12 members of an intact team.
A private room with wall space for posting flipcharts.
1. Easel, flipcharts, markers, tape or push pins.
2. Copies of the TMS Questionnaire.
3. Paper and pens for each team member.
1. The facilitator presents a lecture on the three elements of the TMS
Model: Task-Oriented Roles, Maintenance-Oriented Roles, and
2. The facilitator asks the members to complete the TMS
questionnaire on themselves only.
3. The facilitator asks the group for a volunteer.
4. The facilitator asks the members to complete a TMS
questionnaire on the volunteer.
5. The volunteer then tells team members what he or she thinks the
other members of the team have said about him or her.
6. The volunteer then questions the other team members and
records their actual response.
7. The facilitator leads a discussion of the responses.
8. The volunteer and team members engage in a discussion of the
results, guided by the facilitator.