1. To teach a team or team leaders the factors that should be
considered in selecting a problem to be solved.
2. To teach a team or team leaders a process for deciding which
problem the team should try to solve.
Works best with a team of 4 to 12 people or in a team training
workshop of up to 20 people.
1 to 2 hours
With a team, a round or rectangular table and chairs. In a training
workshop, groups of tables and chairs spread out around the room.
1. A copy of the Problem Selection Worksheet and Rating Scales for
2. Easel, flipchart, and markers.
1. This activity takes place after the team has brainstormed or in
some other way generated a list of problems.
2. Distribute a copy of the Problem Selection Worksheet to each
person. Tell the team to write a brief description of the problem in
the left column of the worksheet. Review the directions on the
worksheet. If necessary, review what is meant by each of the
factors across the top of the worksheet.
3. Post the totals for each problem on a flipchart. Lead a discussion
on each of the problems by focusing on the relative importance of
each of the factors.
4. Move the discussion to a consensus on one of the problems.
Suggest that the next step is the creation of a clear problem
statement. See Activity 11, The Car Case, for an exercise on
writing problem statements.