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49
SOS: An OD
Intervention
PURPOSE:
1. To assess the degree to which your organization supports
teamwork as a business strategy.
2. To identify the supports required for the success of teamwork as a
business strategy.
3. To develop a plan for enhancing the organizational supports for
teamwork as a business strategy.
GROUP SIZE:
Works best with a team of 4 to 8 people.
TIME:
6 hours (may be divided into two or three short sessions)
PHYSICAL
SETTING:
A small room with a conference table and chairs.
MATERIALS:
1. A copy of Survey of Organizational Supports (SOS) for each
person.
2. An easel, flipchart, markers, and tape or push pins.
PROCESS:
1. Prior to the meeting, distribute the Survey to a representative
sample of employees in the organization. Summarize the results
and prepare a report for use by the team.
2. At the meeting, isolate the key factors that need to be improved in
order to increase the support for teamwork. Discuss examples of
the current supports and factors working against teamwork. Try to
work on only a few issues at a time.
3. Develop an action plan for each of the issues.
VARIATIONS:
1. Revise the SOS to include factors that are more closely related to
your organization.
2. Revise the SOS to include a space for respondents to write in
examples of the support (e.g., preparing an agenda, dealing with
conflict).
50 Activities for Team Building
213
Survey of Organizational
Supports (SOS)
Directions:
Please indicate the degree to which you agree with the following statements. Circle one
number.
Strongly
Disagree
Disagree
Neither Agree
Nor Disagree
Agree
Strongly
Agree
1. Our vision/values/mission statement includes
teamwork as a key business strategy.
1 2 3 4 5
2. Teamwork is a prominent part of all statements,
presentations, and reports of our organization.
1 2 3 4 5
3. The management team of our organization
encourages everyone to work as a team.
1 2 3 4 5
4. Promotions, key assignments, and projects go to
people who are positive team players.
1 2 3 4 5
5. The performance appraisal system incorporates
team player behaviors as important factors in
assessing employee performance.
1 2 3 4 5
6. Individual performance on cross-functional teams
is included in the performance appraisal
prepared by the functional department manager.
1 2 3 4 5
7. The formal awards program acknowledges the
contribution of team players and teams.
1 2 3 4 5
8. Informal, day-to-day recognition regularly
acknowledges the contributions of team players
and teams.
1 2 3 4 5
9. The recruitment and hiring procedures support
our efforts to increase the quantity and quality of
team players in our organization.
1 2 3 4 5
50 Activities for Team Building
214
Strongly
Disagree
Disagree
Neither Agree
Nor Disagree
Agree
Strongly
Agree
10. The stories and myths that underline the norms
in our organization demonstrate positive support
for teamwork.
1 2 3 4 5
11. The formal work environment (space and
equipment) makes it easy for teams to be
successful.
1 2 3 4 5
12. The informal work environment is relaxed,
casual, and encouraging of spontaneous
teamwork.
1 2 3 4 5
13. The organization’s planning process requires the
involvement of work teams in the development of
the plans.
1 2 3 4 5
14. Teams have an important place in the
organization’s formal structure.
1 2 3 4 5
Strengths (factors that support teamwork)
Areas for Improvement (factors that need to be improved)

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