iii
About the Author
Lois B. Hart, Ed.D.
Lois B. Hart offers training and consulting to businesses, governmental agencies, associations,
and medical and public organizations that are interested in the development of their leaders and
employees.
Through her company, Leadership Dynamics, Lois and her associates offer programs on Total
Quality Management, facilitation, leadership, team development, conflict communications,
customer service, and train-the-trainer skills.
Dr. Hart earned a B.S. from the University of Rochester, an M.S. from Syracuse University, and
her Ed.D. from the University of Massachusetts. Her studies included organizational behavior
and leadership development with Dr. Kenneth Blanchard, co-author of The One-Minute
Manager.
Lois has over 22 years of training, organization development, and public education experience.
Lois has worked with many professionals who want to be effective facilitators and trainers.
Her books for trainers and group leaders include:
Faultless Facilitation—A Resource Guide
Faultless Facilitation—Instructor’s Manual
Training Methods that Work
Saying Hello: Getting Your Group Started
Saying Good-bye: Ending a Group Experience
Learning From Conflict
A Conference and Workshop Planner’s Manual
Some of her other books and tapes include:
Moving Up! Women and Leadership
The Sexes at Work: Improving Work Relationships Between Men & Women
Are You Stuck?
The Computer Quest Series
v
Contents
Preface .............................................................................................................................. 1
Introduction: Getting Ready to Develop Leaders ........................................................ 3
Part I. Leaping Into Leadership with Warm-ups ........................................................ 11
1. Opening Your Leadership Workshop ................................................................ 13
2. People Hunt ........................................................................................................ 19
3. Name Tag ........................................................................................................... 25
4. What Do You Know About Leadership? ........................................................... 31
Part II. Leadership Theories and Research ................................................................ 35
5. Common Themes in Leadership Research......................................................... 37
6. How Is a Manager Different From a Leader? .................................................... 45
Part III. Our Leadership Models and Mentors .......................................................... 49
7. What Did You Learn From Your Childhood Models? ...................................... 51
8. The Best and Worst Leaders You’ve Known .................................................... 55
9. Mentors and Mentoring...................................................................................... 59
Part IV. Self-Assessment—How Do I Stack Up?........................................................ 63
10. Your Values and Beliefs .................................................................................... 65
11. Your Personal Traits........................................................................................... 71
12. Leading at Your Best.......................................................................................... 77
Part V. Making Changes and Taking Risks................................................................ 81
13. Trying Something New ...................................................................................... 83
14. Taking Risks—Your Style and Opportunities ................................................... 87
15. How Do You Feel About Change? .................................................................... 95
16. Helping Others Face Change ............................................................................. 101
Part VI. Visionary Leadership ..................................................................................... 105
17. Let’s Dream! ...................................................................................................... 107
18. Tapping Into Creativity ...................................................................................... 113
19. Look Back to the Future..................................................................................... 119
20. Creating an Organizational or Team Vision Statement ..................................... 123
21. The Visionary Leader Award............................................................................. 129
vi
Part VII. Communicating with Followers................................................................... 133
22. Communicating the Benefits of a Vision Statement.......................................... 135
23. Even Leaders Need to Listen and Paraphrase.................................................... 139
24. Giving Feedback ................................................................................................ 145
25. Mediating Conflicts Between Followers............................................................ 149
26. Leading the Cheer .............................................................................................. 155
Part VIII. Empowering Followers ............................................................................... 159
27. Following the Leader ......................................................................................... 161
28. I or We?.............................................................................................................. 165
29. Motivating Your Followers................................................................................ 169
30. Empowering Followers Through Delegation..................................................... 175
Part IX. Working with Others in Teams..................................................................... 185
31. What Is a Team?................................................................................................. 187
32. Setting Team Guidelines .................................................................................... 191
33. Building Commitment and Synergy................................................................... 197
34. The Emerging Leader in a Team........................................................................ 201
Part X. Recognition, Rewards, and Celebrations....................................................... 205
35. Recognizing and Rewarding Employees ........................................................... 207
36. Let’s Celebrate! .................................................................................................. 215
37. Creative Rewards ............................................................................................... 221
Part XI. The Leader as a Problem Solver and Decision Maker................................ 225
38. Who Will Make This Decision?......................................................................... 227
39. The Leader as Facilitator.................................................................................... 233
40. Brainstorming—An Old but True Tool.............................................................. 241
41. The Problem-Solving Cycle and the Compact
Problem-Solving Method................................................................................... 247
42. Reaching Consensus Through Collaboration..................................................... 257
Part XII. Developing Your Leadership Skills and Staying Renewed....................... 263
43. How Do You Learn Best? .................................................................................. 265
44. Writing a Professional Development Plan ......................................................... 269
45. Staying in Balance and in Good Health ............................................................. 279
46. Tips for Success as a Leader .............................................................................. 287
Part XIII. Ending the Leadership Workshop............................................................. 291
47. Closing the Leadership Workshop..................................................................... 293
48. Certificate of Self-Recognition .......................................................................... 295
49. Stick-on Strokes ................................................................................................. 297
50. Closing Cheers ................................................................................................... 299
Bibliography................................................................................................................... 301

Get 50 Activities for Developing Leaders now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.