Activity 3 11
Activity 3
Treasure Trail
Description
This activity is designed for individuals to undertake personal research on a variety
of aspects of their new organization. It involves the completion of a questionnaire/
quiz sheet over a one- to two-week period. Feedback can be given on an individual
basis or during a group meeting or training session.
Target Group
Newly hired support staff
Objectives
To build autonomy in the individual’s working role
To develop an individual’s ability to become self-sufficient in the search for
assistance, information, and resources throughout their organization
Number of Participants
Any number—individuals to large groups
Materials
Worksheets 3-1, 3-2, and 3-3
Time
10 to 15 minutes to introduce the questionnaire and give clues about sources of
information
1 to 2 weeks for research
30 to 60 minutes for feedback
Preparation
1. Choose the topic for your questionnaire, either general in subject matter or topic
specific. For example:
Company history
Products and services
Departmental structure
Competitors
Who’s who in the company
New developments
12 50 Training Activities for Administrative, Secretarial, and Support Staff
Activity 3 (concluded)
Who does what in the company
Working conditions
Health and safety
Customer service mission statement
2. Decide the objective for your questionnaire. For example:
To meet a variety of people in different departments
To find out about health and safety procedures
To familiarize new employees with work flow
3. Prepare your questionnaire to meet your specific objectives. Use one of the
worksheets (3-1, 3-2, or 3-3) or create your own.
4. Make copies of the questionnaire for each participant.
5. Prepare model answers to the questionnaires.
Important Note for the Trainer
Whenever you run this type of activity in an organization, as a matter of courtesy,
you must inform those people who are likely to be approached by new members of
staff and ask for their cooperation and assistance.
Method
1. Give each participant a copy of your chosen questionnaire.
2. Explain the purpose of the activity:
To help participants orient themselves around the building/site by requiring
them to make personal visits
To help participants build a personal network of contacts by requiring them
to introduce themselves to others and discuss their work
To help participants become self-sufficient in their search for information/
resources within the organization
3. Set a time limit for the participants’ research.
4. Give feedback in a variety of ways:
Run group sessions so that an exchange of information can take place.
Hold one-on-one meetings so that you can give individualized feedback.
Allow the participants to check their findings against model answers that
you have prepared in advance.
5. Deal appropriately with any gaps in their knowledge.
Reproduced from 50 Training Activities for Administrative, Secretarial
and Support Staff by Elizabeth Sansom and Christine Newton, HRD Press
Worksheet 3-1
(1 of 2)
Orientation Questionnaire
1. Who is the chairperson of the company? __________________________________
2. Who is the managing director? __________________________________________
3. What is/are the company’s:
Vision? _________________________________________________________
Mission? ________________________________________________________
Objectives? ______________________________________________________
4. List the departments in the division/company, the department head, and each
department’s main functions:
Department Name Department Head Main Functions
Worksheet 3-1
(2 of 2)
Reproduced from 50 Training Activities for Administrative, Secretarial
and Support Staff by Elizabeth Sansom and Christine Newton, HRD Press
Worksheet 3-1 (concluded)
5. Who is your immediate line manager? ____________________________________
6. What are your main responsibilities? _____________________________________
7. Name the other members of your immediate team (your new colleagues) and list
their main responsibilities.
Colleague Main Responsibilities
8. Make a list of questions that you would like to ask about the company or your new
job.
Reproduced from 50 Training Activities for Administrative, Secretarial
and Support Staff by Elizabeth Sansom and Christine Newton, HRD Press
Worksheet 3-2
(1 of 2)
Health and Safety Questionnaire
1. What are the company’s responsibilities for health and safety at work?
2. What are each employee’s responsibilities for health and safety at work?
3. What are the possible consequences of the company and employees not taking
these responsibilities seriously?
4. Who is your Health and Safety Manager? _________________________________
5. What is meant by the term hazard in the workplace?
6. What should you do if you see a hazard in the workplace?

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