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54 Golden Nuggets: The Best of the Telephone Doctor by Nancy Friedman

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5 Ways to SabotageYour Business

Believe it or not, there are many, many ways to sabotage your business. And, chances are, your staff is doing some of these now, without your even knowing it. And worse yet, you’ve probably even heard some of this yourself (ouch!). That’s the bad news.

The good news is, through our many Telephone Doctor surveys, we’re able to bring to you the top five sabotage practices and then show you how to neutralize the effects. So, get ready. You and your staff are about to be in a much better position to handle a situation in which someone says one of the following sabotaging statements:

1“It’s not our policy.”

This, unfortunately, is used more as an excuse than anything else. It’s a sure thing that the employee has not ...

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