54 Golden Nuggets: The Best of the Telephone Doctor

Emotional Leakage(Getting Mad at Peter andTaking it Out on Paul)

We’ve all seen it happen: a coworker comes into work storming angry; has his mouth turned down in a frown; walks through the office without saying hello to anyone; sits down at his desk and starts barking orders to his coworkers; doesn’t come out of his office; and when his phone rings, picks it up and bellows out “Yea?” Sad isn’t it? Something must have happened before he got to work, and he carried it right inside the building. The Telephone Doctor calls this “emotional leakage,” and we cure it all the time.

Hey, it’s no fun to get up on the wrong side of the bed in the morning. And it’s sure not fun to get a flat tire on the way to work or to argue with someone before breakfast. ...